Services Slow / Not Responding
Incident Report for Fire
Resolved
This incident has been resolved.
Posted Jun 07, 2024 - 11:21 UTC
Monitoring
Network activity has started to return to normal levels and services should be operating normally now.
Posted Jun 07, 2024 - 11:16 UTC
Identified
It appears this was caused by a router fault. Hetzner has identified the affected router and isolated it so things should start to return to normal soon.
Posted Jun 07, 2024 - 11:03 UTC
Update
It appears that Fire's network activity dropped significantly at 11:32, both in and out, leading me to believe it may be an issue with Hetzner's networking. I am continuing to investigate to find more concrete details about what exactly happened at this time
Posted Jun 07, 2024 - 10:44 UTC
Investigating
I have received alerts about increased latency on Fire services and am investigating the issue. This appears to be impacting the bot as well as web services
Posted Jun 07, 2024 - 10:40 UTC
This incident affected: Main (Bot, Website), Extras (Hastebin), and Backend (Vanity URLs & Redirects, Aether).